Policies & Waiver
To help keep our space safe, clean, and enjoyable for everyone, please review the following policies before your visit.
Already completed our waiver? You are all set!
*Our wavier only needs to be completed once every 12 months.*
Please do not resubmit a new waiver after first visit.
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Open play may be booked via reservation or walk in
Capacity will be limited to ensure safety, comfort, and compliance with occupancy regulations
The Play Place reserves the right to limit or pause entry during high-capacity periods
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Supervision
Parents/guardians must remain on-site at all times
Children must be actively supervised at all times
The Play Place is not a drop-off facility
Staff are present for general oversight, not individual supervision
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We are a SHOES-OFF facility. Socks are welcome but not required
No running, rough play, or unsafe behavior
Equipment must be used as intended and in a safe manner
Food and drinks are only permitted in the Café area
Toys must stay in the play area
tHE PLAY PLACE POLICIES
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Children showing signs of illness (fever, vomiting, contagious conditions, etc.) are not permitted to play
Caregivers are responsible for diapering and bathroom assistance
Please report any spills or accidents to staff immediately
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Kind and respectful behavior is expected from all guests
Disruptive or unsafe behavior may result in removal without refund
The Play Place is a shared community space—please help us keep it safe and welcoming
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Designated infant areas are reserved for children 24 months and younger
Older children are not permitted in infant zones to keep our smallest friends safe
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The Play Place is not responsible for lost, stolen, or damaged items
Please keep valuables with you at all times
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Please do not visit The Play Place if your child (or accompanying adult) has any of the following symptoms:
Fever within the past 24 hours
Vomiting or diarrhea within the past 24 hours
Persistent cough or difficulty breathing
Runny nose with thick yellow/green mucus
Rash of unknown origin
Any contagious illness (such as pink eye, strep throat, hand-foot-and-mouth, etc.)
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Children may return to play when:
They have been symptom-free for at least 24 hours without medication
They feel well enough to participate in normal play activities
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If a child becomes ill while at The Play Place, we ask that families exit promptly
Please notify staff immediately of any accidents or illness so we can properly clean and sanitize the area
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We are committed to maintaining a clean and safe environment by:
Regularly sanitizing toys and high-touch surfaces
Performing routine cleaning throughout the day
Completing a full facility cleaning at the end of each day
We understand it can be disappointing to miss a visit, but these guidelines help protect all families—especially infants and young children.
We appreciate your cooperation in keeping The Play Place a healthy space for everyone